Returns & Refund Policy

We are very proud of Core Power® and believe you will love it, too. All products sold by fairlife, LLC, are covered under this Standard Return Policy. You may return the item(s) to us within fifteen (15) days of your purchase for a refund for ANY REASONS. We will refund 100 per cent of the purchase price of the product. Refunds apply to the original purchase price only, shipping and handling is NOT refundable. Customer is responsible for return shipping costs.

Core Power is a high-protein, real milk-based nutritional beverage. On occasion, the very high-quality protein found in our product can aggregate over time, potentially causing separation from the liquid milk. This is a completely normal and harmless process and should not be treated as an indicator of the product being expired or spoiled in any way. That said, we will happily refund or replace any product that you feel did not live up to your (and our) very high standards.

For a refund or return of the product, simply follow these steps:

  • All requests for refunds or returns must be made via our online contact form. You will receive a reply within 48 hours of initial contact.
  • All requests must be made within fifteen (15) days of the date of the sale.
  • All returns must be in the original packages with no seals broken and within the code date or within fifteen (15) days of the date of the sale, whichever date comes first.
  • All refunds and returns must be accompanied by proof of purchase / copy of original invoice.
  • Refunds may be credited to the credit card used to complete the original transaction, or in the form of online store credit.
  • Please send product to be returned, along with proof of purchase / copy of invoice to:

    CORE POWER®
    fairlife, LLC
    Attn: RETURNS

    1001 W. Adams Street

    Chicago, IL 60607